Privacy Policy

1. Who We Are

Alina Landbase Private Limited is a real estate consulting/brokerage firm based in Gurugram (Gurgaon), Haryana. We help buyers, investors, and tenants with property shortlisting, site visits, documentation support, and closure assistance.

2. Information We Collect

We collect information in the following ways:

• Information you provide: name, phone number, email address, enquiry message, property preferences (budget, location, purpose).
• Property enquiry details: property you viewed/asked about, date/time of enquiry, and any messages you submit via forms.
• Basic technical data: approximate device/browser information, pages visited, and IP address (typically through server logs/analytics).
• Communication records: WhatsApp chats, call logs (as per your telecom app), emails, and follow-ups to support your request.

3. How We Use Your Information

We use your information to:

• Respond to your enquiry and share relevant properties.
• Schedule site visits and coordinate with owners/builders.
• Provide consultation on pricing, location, documentation, and process.
• Send updates via call, WhatsApp, SMS, or email (only related to your enquiry/services).
• Improve our website performance, content, and user experience.
• Prevent fraud, misuse, and maintain security.

4. Legal Basis (India)

We process personal data based on your consent (when you submit forms or contact us) and for legitimate business purposes such as responding to enquiries and providing requested services. Where required, we will obtain consent before sending promotional communication.

5. Sharing of Information

We may share limited information only when necessary:

• With your consent: when you ask us to coordinate with a builder, owner, or channel partner.
• Service providers: hosting, analytics, email delivery, CRM tools (only to operate services).
• Legal requirements: if required by law, court order, or government request.

We do not sell your personal information to third parties.

6. Cookies & Analytics

Our website may use cookies or similar technologies to remember preferences and measure traffic. You can manage cookies from your browser settings. Disabling cookies may affect certain features.

7. Data Retention

We retain your information only as long as needed to fulfill your enquiry, provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will delete or anonymize your information where feasible, unless retention is required by law.

8. Data Security

We use reasonable safeguards to protect information (access controls, secure hosting, and best-practice procedures). However, no method of transmission over the internet is 100% secure. Please avoid sharing sensitive personal information (like bank passwords or OTPs) through website forms or WhatsApp.

9. Your Rights & Choices

You may request:

• Access to the personal information we have about you.
• Correction of inaccurate or incomplete information.
• Deletion of your information (where applicable).
• Opt-out from promotional communication at any time.

10. Third-Party Links

Our website may contain links to third-party websites (builders, projects, maps, social media). We are not responsible for the privacy practices of those websites. Please review their policies separately.

11. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided information, contact us and we will take appropriate steps.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes indicates acceptance of the updated policy.